Washington Unemployment Agency Contact Information

Washington's Employment Security Office, otherwise known as the department of unemployment or the unemployment office, is responsible for paying unemployment insurance benefits.

Washington State Unemployment Number

Anyone wishing to speak with the Washington office of unemployment can call 1-800-318-6022. The phone number to unemployment is staffed Monday through Friday, 8:00 am to 5:00 pm. Unemployment agency instructions are currently available in English, Spanish, Vietnamese, Russian, and Korean. The state also offers a TTY phone number for unemployment benefits at 1-800-365-8969.

Claims Processing

To file a claim with the Washington department of unemployment, callers must also know the following information before dialing the unemployment number:

  • work received through a referral union
  • veteran of the U.S. military with service-connected disability
  • definite return to work date
  • current or future training/education plans
  • authorized to work in the United States
  • applied for unemployment benefits in another state beside Washington's agency for unemployment with the last year
  • worked for the federal government, worked in another state, or separated from active duty within the previous two years
  • applied for or received disability, time loss, or crime victim compensation within the previous two years

Callers to the phone number for unemployment must be prepared to answer all of these questions before speaking to a representative about a claim. Under certain circumstances, the telecenter number for unemployment permits individuals to speak with a representative directly.

Unemployment Department Weekly Claims

The Washington agency for unemployment resolves claims on a week-by-week basis. Claimants must call the office of unemployment weekly in order to receive pay for the previous week.

  • Typical questions asked via the number for unemployment include:
  • Did you conduct an active job search? Were you physically available and able to work each day?
  • For each employer contact, what was the business name, address, phone number, email address, person contacted, method of contact, and type of work sought?
  • Did you refuse work or fail to appear for a job interview?
  • Have you applied for or received worker's compensation, crime victim compensation, pension, holiday pay, vacation pay, jury duty pay, or self-employment pay?
  • Until the unemployment department system relays the message, "Your claim has been accepted," the claim is still pending and a check will not be issued.

Anyone who has questions about a claim or how the Washington unemployment agency works should call the Washington state phone number to unemployment. The unemployment office can answer both routine and case-specific questions.

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