Texas Unemployment Agency Contact Information

The Texas agency for unemployment benefits is called the Texas Workforce Commission. There are two main ways to apply for unemployment benefits at the Texas unemployment office. You can call in your application or you can apply online with the Texas department of unemployment.

How to Apply for Unemployment Benefits at the Texas Unemployment Department by Phone

When you call the Texas office of unemployment you will need the following information handy:

  • Social Security number
  • Last employer’s business address and name
  • First and last dates you worked for your last employer
  • Your wage
  • Hours and pay if you worked this week
  • Alien Registration number (If you are not a U.S. citizen or a national)

Texas Unemployment Numbers

The following are the local, toll-free, and TDD Texas phone numbers to apply for unemployment benefits:

  • Austin: 1-800-939-6631
  • Dallas: (972) 339-6200
  • El Paso: (915) 832-6400
  • Fort Worth: (817) 420-1600
  • Houston: (281) 983-1100
  • McAllen: (956) 984-4700
  • San Antonio: (210) 258-6600

Toll Free Texas Unemployment Number: 1-800-939-6631

Texas phone number to unemployment for the deaf, hard of hearing, or speech impaired: 1-800-735-2989 (TDD) and 711 (Voice).

The Tele-Center phone lines at the Texas unemployment agency are open Monday-Friday between 7 a.m. and 5 p.m.

How to Apply for Texas Unemployment Benefits Online

To apply for Texas unemployment benefits online you will need the same information that you needed handy if you called by phone to apply. The website address to apply online is www.texasworkforce.org.

Requirements You Will Need to Fulfill to Keep Your Unemployment Benefits

The Texas unemployment office has a number of requirements necessary to keep your unemployment benefits.

1. You must be willing, available, and looking for work.

2. The Texas Workforce Commission will require you to perform job search activities to remain qualified.

3. You must register with www.WorkinTexas.com within three days of requesting your first benefit payment. You will not receive unemployment benefits if you do not.

4. Keep a “Job Search Log” that tracks the job seeking activity that you are doing.

5. Respond to any correspondence the Texas Workforce Commission sends you.

6. Request a payment for unemployment benefits every two weeks at the Texas Workforce Commission website.


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